Which WebbShade operating system is best for me?
Roller shades are basically all the same, right?
Is it easy to clean a WebbShade?
What about infection control concerns?
Are WebbShades safe for children or at-risk areas?
How does a WebbLok (formerly Level-Lok) operate?
Why do WebbLok (formerly Level-Lok) shades continue to operate so well after many years of use?
Why does WebbShade refer to WebbLok (formerly Level-Lok) shades as "virtually indestructible" in high abuse facilities?
We have security screens on our lock-down unit windows. Is this a problem?
Is WebbShade a sole source manufacturer of their shades?
What's the typical lead time?
What color do security boxes come in?
Where can I find installation instructions?
Will you help us find an installer in our area?
How do I order parts?
Which WebbShade operating system is best for me?
Are your windows located in a behavioral health or an at-risk client environment? WebbLok would be the be
st option. These WebbShades are specifically designed for commercial/institutional settings which require shades to operate consistently, provide full window coverage, be cordless, fire proof and easily cleaned. Independently tested and installed in some of the most demanding institutions nationwide, these shades have proven to provide the most durable and maintenance free product possible. For the utmost safety and security, choose WebbLok with the optional security box and optional back plate which completely eliminates access to operating hardware.
Does your project require user friendly, easy to operate and easy to maintain window treatments? Then WebbGlide is the solution. This innovative shade lifts and lowers into place every time with just one finger and has the added benefit of being held in place with included privacy tracks.
Do you have hard to reach, completely out of reach or very large windows? Then WebbClutch or Motorized WebbShades with switch or remote control would be best suited for your project.
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Roller shades are basically all the same, right?
No. Your maintenance staff won’t have to remove a WebbGlide or WebbLok WebbShade to clean it or use special cleaning agents. Plus WebbGlide is the only roller shade with exclusive Privacy Tracks, ensuring total blackout and complete privacy for your clients. WebbGlide is unique in that the roller does all the work of lifting the shade, eliminating breakable and potentially hazardous cords, wands or pulleys. Plus WebbGlide is the most user friendly roller shade on the market. With one finger, the WebbGlide will lift and lower to any spot you wish and stay there. No other roller shade on the market combines so much innovation with a contemporary, customizable, user friendly device.
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Is it easy to clean a WebbShade?
Yes. The shades can be cleaned and disinfected right in the window using the same cleaning compounds that your housekeeping or facilities staff is using on your countertops. In most cases, vacuuming every six months is all the cleaning they need.
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What about infection control concerns?
All WebbShade fabrics are GreenGuard certified for indoor air quality. We also only use fabrics rated ASTM G21 (for resistance to the following organisms: Aspergillus Niger, Aureobasidium Pullulans, Chaetomium Globosum, Penicillium Funiculosum, and Trichoderma Virens A) as well ast ASTM G22 to ensure no growth for Pseudomonas Aeruginosa and Staphylococcus Aureus. The antimicrobial properties emanate from the yarn itself and are throughout the fabric.
As an added benefit, both WebbLok and WebbGlide are designed to be cleaned right in the window with the same cleaning agents you currently use.
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Are WebbShades safe for children or at-risk areas?
Yes. Both the WebbLok (formerly Level-Lok) and WebbGlide shades use a completely cordless operating system, designed to stay in the window, eliminating any cords or wands which could pose life threatening dangers to a child or an individual with limited capacity to know they are at risk. Independently tested, the WebbLok WebbShade has routinely passed The Joint Commission inspections in a variety of behavioral health and child care areas nationwide.
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How does a WebbLok (formerly Level-Lok) operate?
The cordless operation uses non-looping finger clips operated at the bottom of the WebbLok (formerly Level-Lok). You simply squeeze the clips and the shade lifts and locks into pre-determined positions on the guide tracks. The WebbLok is user-friendly and simple to operate. CLICK HERE to watch the video.
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Why do WebbLok shades continue to operate so well after many years of use?
The “automatic leveling system” achieved by WebbShade’s specially designed aluminum guide tracks automatically place the shade in a level position when operated, preventing the shade from being twisted or operated incorrectly. Backed with a 15 year warranty, this allows the product to be operated easily and repeatedly for many years without damaging the system.
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Why does WebbShade refer to WebbLok shades as virtually indestructible in high abuse facilities?
High abuse environments such as behavioral health, developmentally disabled and juvenile detention facilities require a product thats built tough enough to withstand possible hostile treatment and heavy use on a daily basis. At-risk clients can pull on cords and wands, and even pull slatted blinds completely off the ceiling. WebbLok eliminates this possibility completely. The shade itself can even be pulled out and will snap right back into place.
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We have security screens on our lock-down unit windows. Is this a problem?
No. WebbLoks can be installed directly onto security screens in lock-down wards without impairing the screen operation.
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Is WebbShade a sole source manufacturer of their shades?
Yes. WebbShade is family owned and operated, located in El Cajon, CA. All sales and manufacturing take place within the facility and there are no authorized resellers of any WebbShade proprietary shade systems. Products are shipped directly to the customer from the facility and WebbShade contracts with local vendors for product installation. This process is seamless to the customer and is included in the cost of the shade systems.
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What is the typical lead time?
If you need a project completed ASAP, let us know! While 4-6 weeks is standard, we pride ourselves in accommodating shorter turnarounds if needed.
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What color do security boxes come in?
Standard powder-coat of security box and back plate available in white, off-white, beige or bronze. Custom color powder-coat available at no extra charge.
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Where can I find installation instructions?
Installation instructions are located on the WebbGlide and WebbLok pages, as well as helpful tips and tricks for adjusting tension. Feel free to call our onsite Installer at 800-262-9322 who will be happy to help or email direct at cwilliamson@webbshade.com.
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Will you help us find an installer in our area?
Yes. WebbShade has a network of factory trained installers nationwide and your Window Shade Specialist will be happy to help. Feel free to call the factory direct at 800-262-9322, email info@webbshade.com.
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How do I order parts?
CLICK HERE to submit a parts request and we'll contact you within one business day to confirm your order. You may also call us at 800-262-9322, email info@webbshade.com
